01 /
Find
Navigation, search, filters, and category browsing. Can a keyboard user locate the product they're looking for?
EAA accessibility audit
We don’t scan your homepage. We attempt to buy something , and tell you exactly where it breaks.
The European Accessibility Act is enforced against EN 301 549, which maps to WCAG 2.1 AA. That’s the legal line. We audit four customer journeys, keyboard-only, screen reader running, and deliver a written report. £499 fixed. No calls. No scoping meetings.
01 / The four journeys
Not pages. Journeys.
The first EAA enforcement actions, injunctions against Auchan, Carrefour, E.Leclerc, and Picard, targeted checkout flows and product browsing, not homepage hero sections. We audit the four journeys that matter. Everything else is explicitly out of scope. That’s what makes the price fixed.
02 /
Evaluate
Product page, images, variant selectors, and reviews. Can they understand what they're buying?
03 /
Buy
Cart, checkout forms, payment, and order confirmation. Can they complete a purchase?
04 /
Get help
Contact, returns, account, and login. Can they resolve a problem without picking up the phone?
02 / What we don’t sell
No overlays. No certificates. No compliance theatre.
No overlay widgets
Overlay products make the numbers look better without making the site accessible. Screen reader users hate them. We don’t recommend or sell them.
No compliance guarantees
Nobody can guarantee compliance. Anyone who says otherwise is selling you something. What we produce is evidence of good faith and a prioritised remediation path, which is what actually reduces exposure.
No EAA certification
There is no such thing as official EAA certification. Fines are the most common first enforcement step; the path to reduced exposure is remediation and a documented process, not a certificate.
03 / How it works
How it works.
Three steps. No calls.
01 /
Send your URL
Email us a link to your site and any context, staging vs live, authenticated areas, known issues. That's it.
02 /
Automated pass
Our Playwright harness walks all four journeys. At each step: axe-core, screenshots, focus order, contrast, 320px and 200% zoom reflow. Fifteen minutes of evidence in place of three hours of clicking.
03 /
Manual pass
Full keyboard-only purchase attempt. NVDA and VoiceOver on checkout and forms. Focus traps, error handling, session timeouts, captions. Roughly three hours, the bit no automated tool does.
Manual pass covers
- Full keyboard-only purchase attempt, can you complete it? Yes or no is the headline finding
- NVDA and VoiceOver pass on checkout and forms specifically
- Focus traps in modals, cookie banners, and promotional popups, cookie banners break keyboard users constantly and every e-commerce site has one
- Error handling: are validation errors announced, identified, and does a fix suggestion appear?
- Session timeouts in checkout (WCAG 2.1 criterion 2.2.1, commonly failed, rarely tested)
- Video captions, autoplay, and motion
04 / The report
What you get back.
A PDF and a spreadsheet. Per finding: WCAG criterion, the journey step it blocks, screenshot or video evidence, the offending selector, and a developer-ready fix.
A one-line verdict
"A keyboard-only user cannot complete a purchase on your site." That sentence is what gets forwarded to the person with budget.
Blocker / Serious / Moderate split
Blockers are findings that prevent journey completion. Ten blockers is a scarier and more accurate number than 247 issues, which is what automated tools produce and which everyone ignores.
Evidence per finding
WCAG 2.1 AA criterion, the journey step it blocks, a screenshot or short video, the offending selector, and a developer-ready fix.
WCAG 2.2 items listed separately
Failures that only appear in 2.2 are labelled "recommended, not required". The EAA legal line is WCAG 2.1 AA via EN 301 549, inflating the finding count against a higher standard helps nobody.
Draft accessibility statement
Legally required in most member states. France applies penalties of €25,000 per year for a missing one. We produce it from the audit.
Fixed-price remediation quote
Scoped from the findings. The audit is the diagnosis; the quote is what you hand to whoever does the fixing.
05 / Pricing
£499 fixed
One price, one deliverable: a four-journey audit of your site, delivered as a written report within ten business days of receiving your URL.
- Four-journey WCAG 2.1 AA audit, the EAA legal benchmark
- Automated Playwright pass plus manual keyboard and screen reader testing
- Written report: blocker / serious / moderate with developer-ready fixes
- Draft accessibility statement included
- Fixed-price remediation quote included
- Delivered within ten business days
06 / FAQ
Frequently asked questions.
Honest answers to the questions we get asked most.
Which accessibility standard do you audit against?
WCAG 2.1 Level AA, via EN 301 549, the harmonised European standard the EAA references. That's the legal benchmark enforcement agencies use across all member states. WCAG 2.2 failures appear in the report labelled "recommended, not required", we don't inflate your finding count against a standard the regulator isn't using.
Do you audit the whole site?
No, and that's the point. We audit four journeys: Find, Evaluate, Buy, and Get Help. The first EAA enforcement actions in the EU targeted checkout flows, product browsing, and missing accessibility statements, not homepage hero sections. Scoping to journeys is what makes the price fixed and the findings actionable.
How much does the audit cost?
£499 fixed. That covers the full four-journey audit, delivered as a written report within ten business days. Includes a draft accessibility statement and a remediation quote. No hourly billing, no surprises.
What's the difference between an automated scan and what you do?
Automated tooling catches roughly a third of WCAG failures, colour contrast, missing alt text, ARIA misuse. The other two-thirds require a human: keyboard-only navigation, screen reader behaviour on forms, focus traps, error handling, session timeouts. We run both passes, but the manual pass is the product.
Do you issue an EAA compliance certificate?
No. There is no such thing as official EAA certification. What we produce is evidence of good faith and a prioritised remediation path, which, given that fines are the most common first enforcement step, is what actually reduces exposure.
Do you do calls or meetings?
No. The audit is fully asynchronous. You send a URL by email; we send back a written report. Follow-up questions are handled in writing.
Do you fix the issues?
The audit ends with a fixed-price remediation quote scoped from the findings. Whether we do the remediation or your team does is up to you, the report is written so it can be ticketed without us in the loop.
How long until I get the report?
Ten business days from receiving your URL. Smaller sites are faster.
Start
Send us your URL.
Email us a link to your site and any context, staging vs live, authenticated areas, anything you already know is broken. We’ll start the audit and send the report through within ten business days.